I understand my responsibilities regarding the Equipment as set forth in this Agreement, and I personally guarantee the return of this Equipment, or payment for any part not returned, when recalled by Canon. What is Canon Professional. How long is the duration of an Equipment Evaluation Loan? In no event will the Canon indemnified parties be held liable for any damage to equipment, hardware or other property of user or personal injury that arises in connection with use of the service. Pro-level camera gear needs extra support and attention, especially when your profession relies on that equipment. Please click here for completeSilver Membership Terms and Conditions. Are printers available for Equipment Evaluation Loan? Canon shall not be liable for any damages including without limitation, personal injury, property damage, lost profit or other direct, special, incidental or consequential damages, arising out of this agreement or the use or inability to use the equipment. If your computer asks for permission to continue with the installation, clickYesorContinue. How do I send my equipment in for repair? Who can receive Equipment Evaluation Loans? Canon Professional Services (CPS) FAQs - Canon Eesti Canon Europe has done away with this system and has announced that it is shifting the service to be entirely paid. For other regional Canon Professional Services programmes, please visit Canon Global. With a robust and weatherproof housing plus 4K UHD resolution, 15x optical zoom, 12G-SDI and Dual Pixel CMOS AF, the CR-X500 is the ideal PTZ camera for remote productions and monitoring. Where the remaining Maintenance Allowance balance on your CPS Subscription is less than the requested Maintenance Service, your Business will be required to pay the difference and no Service Discount Percentage (%) benefit will be applied to this specific request. The following products are not eligible for CPS discounts or expedited repairs: Additionally, you can only receive a discount on a certain number of repairs depending on your membership level. It appears now that pretty much anyone with a Canon camera can join. Wait for the installation window to appear. 4. , , /. This has led to Canon introducing a paid-for solution. CPS UK Welcome Pack - Photography-on-the.net Member only offers from Canon and partners - Dedicated and exclusive offers from Canon and selected partners. There is no grace period. The Equipment is for my personal use in accordance with the terms of this agreement, and I will not lend the Equipment to any third party. Please click here for completeCinema Membership Terms and Conditions. The Target Turnaround Times are not guaranteed and are also subject to the availability of Spare Parts. Via car cigarette lighter, using optional Car Battery Adapter CBA-CP100. Canon Professional Services (CPS) FAQs - Canon South Africa This CPS Membership number must be provided by all designated Superuser(s) or User(s) of your Business Account when using any of the CPS benefits such as requesting a repair or service, access to events, or any offers. CPS may request additional information regarding the incident. Can I call for service support on weekends? Thread started 08 Mar 2010 (Monday) 16:36, Frank Hollis - Retired mass spectroscopist. My experience with Canon CPS Gold Service Offer subject to the Canon Terms of Sale. The membership card entitles you to preferred pricing on Canon products at photo retailers. Renew your membership as soon as possible to prevent any gap in your membership status. - Visit Bulgaria CPS Introductory Membership Welcome Kits are generally shipped within 7-10 business days from the date an approved membership application has been fully processed by Canon U.S.A. Your membership term is one year from the date you accept the Terms and Conditions and pay the membership fee (if applicable). What is in the CPS (EMEA) Welcome Pack? 3.2 The Super User(s) of your Business Account must ensure that the Business Account is updated with any changes to registered product(s) or to company information. If I cancel my membership am I entitled to a refund? Canon Professional Services is our long running dedicated support programme for Professionals and Businesses. Welcome Pack contents are subject to change at any time without notice. I recently had to send my camera to Canon for a repair, and depending on how much the repair is, may opt for a year long CPS Gold membership for $100 They give a 20% discount on repairs and it may be be more cost effective to get the membership and its perks at the same price. DID YOU KNOW THAT YOUR INTERNET BROWSER IS OUT OF DATE? The Discount will be applied to Canon's standard price for parts and labor for any Out of Warranty Repair for products on the CPS Gold Repair List, where such Out of Warranty Repair is performed by a Canon Factory Service Center on a Product Eligible for Repair deemed by Canon, in its reasonable discretion, to be repairable. ATMs and Currency Exchange. Question about Canon CPS branded Think Tank bags 6.1 Your CPS Membership will auto-renew for the same Membership Tier at the end of the subscription term unless you change your auto-renewal preferences before the end of your current subscription term. Canon Professional Services (CPS) is a service and support structure designed to provide working photo and video professionals with a wide range of benefits and services. People are paying extra for that. Log-in and renew your CPS membership Click Edit. Business, creative, kit and careers - hear from the world's leading photographers and filmmakers in Shutter Stories. Can I request Equipment Evaluation Loans for a specific time period or assignment? Canon Support | Enterprise Membership | Canon U.S.A., Inc. If you have other printers installed on your PC but you want the MAXIFY printer to be the default printer, place a check in the box forSet as default printer. Follow the on-screen instructions. Repair Coverage Loan requests can be made through the service facility to which you are sending, or have sent, your repair. The Canon Professional Services (EMEA) Welcome Pack contains a welcome letter, CPS Membership Card, CPS Priority stickers (to ensure fast attention when you send your product in for repair or servicing) and a small gift (e.g. When the world is watching, our pioneering range of broadcast-quality products offers cutting-edge performance. CPS members can receive expedited and discounted equipment repairs, equipment loans, event support, dedicated phone and email support and more! 4.5 Your CPS Membership Card and the CPS Subscription page in your Business Account contain Your CPS Membership number. Large format cine-style lenses with superb build and features to meet film production requirements. Are the CPS maintenance discount and free return shipping available from all Canon Service Centres? product(s) unpacked, table, chair, space, power, lighting & internet). Subject to the availability of parts, Canon will provide the following Turnaround times on DSLR/Mirrorless equipment and EF/RF lenses: Cinema and Platinum members will receive Two (2) Business Day Turnaround Time, Gold members will receive Three (3) Business Day Turnaround Time, and Silver members will receive 3-5 Business Day Turnaround Time. If you're at the base level of Silver, all you get is a membership card. The section titles in these Terms of Use are for convenience only and have no legal or contractual effect. 5.3 The Membership fee is charged in advance upon subscription. If you are not prompted to begin the installer when you double click on the icon for your CD or DVD drive, double click on MSETUP4.EXE to begin the installation. 14.7 Canon reserves the right to change these Terms of Use at any time including, without limitation, Membership Tiers and Benefits and may implement changes or updates from time to time without notice to you and as such you should review the CPS website periodically. Offer valid only on consumer camera and lens products available for sale through the Canon online store only. For Silver members, Service Turnaround Time is 3-5 Business Days and is not guaranteed. Changes to your CPS Membership Tier will only take place after your current subscription term expires and the full amount of the new upgraded or downgraded CPS Membership fee will be charged to you. In Canon's continuing efforts to reduce its environmental impact and pursue its environmental vision, CPS will no longer send a new membership card with each renewal. Read the terms of the License Agreement. By clicking Sign Up, you are opting to receive promotional, educational, e-commerce and product registration emails from Canon USA. Canon will make every effort to ensure your Maintenance Allowance balance is up to date. EXCLUSIVELY CANON, ESSENTIAL FOR EOS USERS. Explore the work and wisdom of the great photojournalist in this selection of insightful articles. Your membership expires on the expiration date listed on your CPS member card and in the Membership Information section on your My Canon Account page. ClickExitto close the installer. 7.2 In order to be able to upgrade Your CPS Membership Tier, you must have the required number of Product Points to be eligible to qualify for the relevant Tier. How many pieces of equipment can I send in at one time for CPS Pro Rush Service? Orders will be shipped to a street address in the 50 United States or the District of Columbia only. Target Turnaround Times are based on business days (where a business day is defined as excluding weekends, Canon observed holidays, and periods where unavailability is due to circumstances beyond Canon's control) and will be deemed to start the business day after receipt of the product by our Canon PSC and ends on the day the product is ready to leave the Canon PSC. Qualifications However, if your request requires two (2) technicians (as per above clause), then two (2) Canon technicians would be required for one (1) day and your inclusive benefit of two (2) Onsite Maintenance (Clean & Check) Days would be consumed. At this time the qualifying value is 500 points for Silver level membership and there are different points values for each bit of gear you own. Download a user manual for your Canon product. One of my biggest Sofia travel tips is to use ATMs rather than money exchange. These cookies are necessary for the website to function and cannot be switched off in our systems. 5Dii | 50D | 24L | 35L | 50/1.4 | 85/1.8 | 100L Macro | 17-50/2.8 |. Canon CPS still a bad joke? - Digital Photography Review What happens when I renew my current membership prior to my expiration date? The USB-A connector is rectangular and connects to your computer. And the best part: If you are not a CPS Gold or Platinum member, the Canon 18-Point DSLR Maintenance Service " would cost you about $130 per camera body and the Canon 11-Point EF Lens Maintenance " is about $90 per lens. If you are not prompted to begin the installer when you double click on the icon for your CD or DVD drive, double click onMSETUP4.EXEto begin the installation. And. Our EOS range of DSLR cameras offers superb image quality, whatever your level of expertise. 4.4 If You are accepted for the CPS Membership Programme by Canon, Canon will provide to You the benefits corresponding to the CPS Membership Tier chosen by You, as detailed in the Benefits section (Clause 11) below. Turnaround time does not include weekends, Canon observed holidays or days that the relevant Canon facility is closed due to circumstances beyond its control (i.e. Double click on the listing for your CD or DVD drive (it should sayCANON_IJwhen the disc is inserted). With the significant changes to the Canon Professional Services membership particularly the requirement to be a professional working photographer it may be that you no longer qualify for CPS membership, or feel that the benefits of membership dont match your needs. The printer will be detected and the installation will proceed. Here is a list of questions and answers on our website about Canon Professional Services (CPS). Product servicing What is Fast Track? On theSelect Connection Methodscreen, selectUSB Connectionand clickNext. I agree to reimburse Canon for the cost of any repairs to, or replacement of, the Equipment necessitated due to mishandling, carelessness or neglect while on loan. You hereby release each of the released parties from any and all damages you may suffer as a result of a failure of the service to you under these terms and conditions. This request must be made by contacting Canon via the dedicated. How often are the CPS Repair Lists updated? $100 annual fee Gold Membership Benefits New Member Welcome Kit with CPS Member Card & Gold Member Gift Access to Equipment Evaluation Loans (Try Before You Buy Program) 1 Eligible CMS for CPS Gold, Platinum, and Cinema members will be an 18-Point Digital SLR/Mirrorless Maintenance Service or 11-Point EF/RF Lens Maintenance Service, based on your Qualified Product Eligible for Repair. For Qualified CPS Cinema Products, if more than 1 piece is sent in at a time, turnaround time is not guaranteed. Photo, document and large format for business and home. Yes, Silver members are not eligible for any discounts on the cost of repairs to their equipment and cannot receive Repair Coverage Loans. Offer not valid on bulk orders. Products sent for repair must be registered in your My CanonAccount before they can be sent in. If your business wishes to upgrade or downgrade your Membership Tier, you must apply for the desired Tier within the CPS Subscription page in your Business Account. Login to your My Canon Account & click the Canon Professional Services tab to view your account. For more information you can view our Cookie Notice. My 5diii broke and could end up being pretty expensive to fix = (. CPS Welcome Pack and digital CPS Membership card - upon commencement of the initial Term of CPS Membership, a Welcome Pack will be sent to the 'Superuser' at your registered business address. 4.3 We offer various Tiers of CPS Membership and the Tiers available for you to subscribe to will depend on the Product Points (defined in Clause 11.2 of these Terms) you gained based on your registered Eligible Products owned by you and the subscription fee you are willing to pay.
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